Refund & Returns Policy
Website: www.rizwanguidancetv.com
At RIZWANGUIDANCETV.COM, we strive to provide high-quality digital educational content and career guidance services. Please read this Refund & Returns Policy carefully before making any purchase.
By purchasing any product or service from our website, you agree to the terms mentioned below.
1. Nature of Products & Services
RIZWANGUIDANCETV.COM primarily offers:
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Digital courses
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E-books & PDF notes
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Online educational resources
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Career guidance & exam preparation content
All products are digital and non-physical in nature.
2. No Returns on Digital Products
Due to the nature of digital products:
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Returns are not applicable once the product has been delivered or accessed.
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Digital content (PDFs, videos, notes) cannot be returned or exchanged.
3. Refund Policy
Refunds are NOT provided in the following cases:
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Change of mind after purchase
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Incompatibility with user expectations
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Lack of usage or non-attendance
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Failure to read product description before purchase
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Downloaded or accessed digital content
4. Refunds MAY Be Considered Only If:
A refund request may be reviewed only in exceptional cases, such as:
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Duplicate payment due to technical error
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Payment deducted but product not delivered
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Technical issue from our side that cannot be resolved
👉 Refund requests must be raised within 3 days of purchase.
5. How to Request a Refund
To request a refund (if applicable), please email us with:
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Full name
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Registered email address
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Transaction ID / Payment reference number
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Reason for refund
📧 Email: support@rizwanguidancetv.com
All requests will be reviewed, and our decision will be final.
6. Refund Processing Time
If a refund is approved:
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The amount will be processed within 7–10 working days
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Refunds will be credited to the original payment method
7. Cancellation Policy
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Orders for digital products cannot be cancelled once access is provided.
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Subscription-based services (if any) must be cancelled before the next billing cycle.
8. Chargebacks & Payment Disputes
Unauthorized chargebacks without contacting us first may result in:
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Account suspension
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Permanent access restriction
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Legal action if required
We strongly encourage users to contact our support team for resolution before raising disputes.
9. Educational Disclaimer
RIZWANGUIDANCETV.COM:
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Does not guarantee exam success, job placement, or licensing approval
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Is not affiliated with DHA, HAAD, MOH, SCFHS, or any government authority
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Provides content strictly for educational and guidance purposes
10. Changes to This Policy
We reserve the right to modify this Refund & Returns Policy at any time without prior notice.
Any changes will be updated on this page with a revised effective date.
